Privacy Policy
Last Updated: August 2026
At Rithanix, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use Rithanix services.
1. Information We Collect
When you use our website or services, we may collect information such as your name, business name, email address, phone number, company details, account information, and other information you provide to us.
We may also collect basic technical information such as your IP address, browser type, device information, website activity, and usage information to improve our services.
2. How We Use Your Information
We may use your information to:
- Provide and manage Rithanix services.
- Create and maintain your account.
- Respond to enquiries and support requests.
- Provide product updates and service notifications.
- Improve our website, software, and customer experience.
- Maintain security and prevent unauthorized activity.
- Comply with applicable legal requirements.
3. WhatsApp Communication
Rithanix provides WhatsApp Business communication, bulk messaging, AI automation, and customer engagement features. Information may be processed through the platform to send, receive, manage, and automate business communications.
Businesses using Rithanix are responsible for ensuring that they have the necessary permission to contact their customers and that their communications follow applicable laws and WhatsApp/Meta requirements.
4. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers and technology partners when necessary to operate, maintain, secure, or improve our services. We may also disclose information when required by law or when necessary to protect our rights, users, or services.
5. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
However, no online service can guarantee complete security. Users are also responsible for keeping their account credentials and login information secure.
6. Data Retention
We retain information only for as long as necessary to provide our services, fulfill business requirements, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and provide a better user experience.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
8. Third-Party Services
Our website or services may contain links to third-party websites or services. These services may have their own privacy policies.
Rithanix is not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy policies before providing personal information.
9. Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, updating of, or deletion of your personal information.
For privacy-related requests, please contact us using the information below. We may verify your identity before processing certain requests.
10. Children’s Privacy
Rithanix is designed for businesses and is not intended for children. We do not knowingly collect personal information from children where prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.
Any changes will be published on this page with an updated Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Rithanix
Email: rithanix.operation@gmail.com
Location: Coimbatore, Tamil Nadu, India
Website: rithanix.in